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Policies & Notifications

PLEASE CHECK FREQUENTLY FOR IMPORTANT ALERTS!

Inclement Weather Notice (1/17/12)
In compliance with GaPac Credit Union policy, CEO, Katie Zowada has issued notice of possible credit union office closure--road safety is of concern--on Wednesday, January 18, 2012. Please call the office, (360) 734-5790 or listen to KAFE 104.1 for final closure reports. Members may perform transactions via On-Line PAL or Telephone PAL, 1-800-254-2722. We appologize in advance for any inconvenience this may cause.

Automated Text Message Scam (7/14/11)
Members and Non-Members have received a text message falsely alerting consumers that their CARD has been deactivated. They are instructed to call a fictitious number to reactivate the card and then instructed to enter their card and PIN number information.
This is a scam! GaPac would never contact members and request card or PIN numbers. DO NOT CALL THE FICTITIOUS NUMBER PROVIDED AND DO NOT GIVE OUT YOUR CARD INFORMATION.

Phishing Scam (6/23/11)
Members have reported receiving questionable calls. The caller indicates there is a problem with their card. They are instructed to call a fictitious number to reactivate the card and then instructed to enter their card and PIN number information.
This is a scam! GaPac would never contact members and request card or PIN numbers. DO NOT GIVE OUT YOUR CARD INFORMATION. If you have, please contact your credit union immediately at (360) 671-5960.

Fraud Monitored at Michaels Stores (5/13/11)
You may be aware of alleged fraudulent activity involving Michaels Stores. GaPac has not received any reports affecting our area and we are committed to communicate immediately if any further information is received. As always, it is good practice to review your statements regularly as a safeguard to unauthorized activity. Please contact your credit union at (360) 671-5960 if you have questions regarding this report.

Automated Phone Message Attack (12/2010)
Pre-recorded phone messages are being delivered to random consumers with warning that their debit cards have been closed. When the consumers call the telephone number provided by the fraudsters, they hear a recording that requests a 16-digit card number and PIN. PLEASE DO NOT CALL THESE NUMBERS! This matter is under investigation. Once again, we remind you NEVER provide your card number and/or PIN to anyone calling you. If you receive a call like this, please contact your credit union at (360) 671-5960 immediately.